Frequently Asked Questions

Do you have a question about Start My Wellness or our service? You’ve come to the right place! You can find answers in our list of frequently asked questions (FAQs) below. If you don’t find the answer you are looking for please contact us at 248-541-4955.

How do I get started with therapy?

Help is just a few easy steps away. Schedule an appointment or call 248-514-4955. Visit our How to Get Started page for any questions.

How can therapy help?

Almost anyone can benefit from therapy. It is a process for personal growth and self-improvement. Many scientific studies support that therapy is a helpful way to get to know more about yourself, improve your range of coping skills, and learn how to deal with life’s stressors more effectively. Click here to view a video that explains some of the ways therapy can be helpful and then Get Started >

How much does therapy cost?
Costs depend on many factors, including your insurance and financial situation. Our fee for a 1-hour session is $200. Your therapist can answer questions about cost. We accept several major insurance plans and our fees are eligible for reimbursement by most Health Savings Accounts (HSAs), Medical Savings Accounts (MSAs), Health Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs). Questions? Contact Us >
How often do I need to come in?

Therapy is kind of like fitness – the more you put into it, usually the more you gain. We recommend at least one session per week to help you get the most benefit. Of course, coming more or less often is also an option. Questions? Contact Us >

How can I pay my therapy bill?

You can pay Wellness Therapy for services directly via our secure online payment system. We accept most credit card payments including Visa, Mastercard, Discover & American Express. Patients that sign up for auto pay using their bank account receive a $5 gift card!

If you would like to pay with check or cash, please let your therapist know. Questions? Contact Us >

Do you accept insurance?

We accept most major insurance plans and are in-network with BCBS, HAP, McLaren and Aetna. Before your first session, we recommend that you check with your insurance provider about coverage for behavioral health services. Questions? Contact Us >

Do you accept out-of-network insurance?
If your health insurance is not through BCBS, HAP, McLaren or Aetna your sessions are considered “out-of-network” and you are responsible for full payment. Depending on your insurance, we can either submit a claim on your behalf or provide you with the necessary documentation so you can utilize your out-of-network insurance benefits. We encourage you to contact your health insurance provider and learn more about your out-of-network benefits for behavioral health. Questions? Contact Us >
Can I pay for therapy with an HSAs, MSAs, FSAs or HRAs?

Our fees are eligible for reimbursement by most Health Savings Accounts (HSAs), Medical Savings Accounts (MSAs), Health Flexible Spending Accounts (FSAs) or Health Reimbursement Arrangements (HRAs). Questions? Contact Us >

What happens when I miss an appointment?

If you need to cancel or reschedule, please let your therapist know at least 24 hours in advance. Therapists reserve time for you and are not able to fill that time on short notice. Insurance companies do not reimburse for missed appointments; we bill you directly for missed sessions. Contact Us >

Make an Appointment

To get started with Start My Wellness, schedule an appointment online or call 248-514-4955. During the scheduling process, we will ask questions to match you with the therapist who will best meet your needs including service type, emotional symptoms and availability.

Call (248) 514-4955